Proper route configuration is one of the most important factors in ensuring that we can deliver accurate travel times. To help ensure that this happens, we have released an updated route creation tool to help create better routes. Once a sensor is selected, the tool will determine which adjacent sensors can be used to create routes. This ensures that sensors are selected in the correct order and that intermediate sensors aren’t skipped.
When the route creation tool is first opened, all sensors within the client group are available for selection (displayed in green).
When a sensor is selected for the route, it will be highlighted in blue, and adjacent sensors that can be used to create the route will be displayed in green. Sensors that aren't adjacent and can't be used to create routes will be grayed out. If you believe that one of the grayed out sensors should be available, select it, and there will be an option to notify support.
When additional sensors are selected, they will also be highlighted in blue, and the sensors available for selection will be updated.