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Activity overview

Latest activity by Neo
  • Neo created an article,

    Travel Time Alerts

    This article will help you to configure Travel Time Alerts for a route in your client group. Please note, you must be a Config Admin in the client group of the route for which Travel Time Alerts ar...

  • Neo created an article,

    API Guide

    Please find our API guide attached to this page.

  • Neo created an article,

    Alerts Management

    Alert Creation To open the Alert Creation tool:  Login to Go. Hover over Manage and select Create Alert. The tool will open. To create an Alert for a Device  Select Device in the Alert Creation...

  • Neo created an article,

    How do users create new accounts?

    To create an account:  Complete the form at Open the verification link in the email sent to the address used to create the account. Request client group ...

  • Neo created an article,

    How do I add a User to Go?

    You can add users to your client group if you are an admin.  Login to Go. Hover over your Username and select Account Settings. Select Add User to Group. Enter the email address of the account yo...

  • Neo created an article,

    RoadTrend is powered on but is offline in Go

    Network connectivity issues are the most common cause for a RoadTrend to be offline even though it is powered on. Additional details about network requirements can be found attached to this FAQ. I...

  • Neo created an article,

    Why do multiple pieces of hardware show up together in a location?

    Locations store multiple pieces of hardware within a single map marker to keep the map less cluttered and easier to work with. In places where there are multiple sensors types clustered in a small...

  • Neo created an article,

    Why are excessively high speeds being reported?

    The most common cause of excessively high speeds is the lack of Segment Overlays. These are used to calculate distance accurately, and without them, incorrect speeds may be reported. To check wheth...

  • Neo created an article,

    RMA Request Form

    Our RMA request form may be accessed by clicking here.

  • Neo created an article,

    What are the 5 Travel Time Algorithms?

    In order to provide a comprehensive view of travel time, Acyclica offers several methods of calculating travel time: Strength - the average travel time from the center detection point at Sensor 1 ...